Returns & Exchanges
At MONTSAND, we strive for perfection in every silhouette; however, if you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items. We ensure a seamless process to maintain the premium experience you expect from our contemporary fashion collections.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original MONTSAND packaging, ensuring all designer tags, dust bags, and security seals remain intact.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing